1. Introduction

Welcome to EventGuard ("we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eventguard.net/ or use our software. Please read this policy carefully. If you do not agree with the terms, do not access the site or use our software.

2. Information We Collect

Because EventGuard is designed for on-premises deployment, we collect very limited data:

2.1 Information You Provide to Us

• Contact Information: Name, email address, company name, phone number when you fill out our contact form or request a trial.
• Sales & Support Communications: Any information you share during email conversations.
• License Registration: Company name, contact email, and license key information.

2.2 Information Automatically Collected (Website Only)

• Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs.
• Cookies: We use essential cookies for website functionality and optional analytics cookies.

2.3 Information We DO NOT Collect

3. How We Use Your Information

We use the limited information we collect for:

• Processing your trial requests and license purchases
• Providing customer support and technical assistance
• Sending important software updates and security notifications
• Improving our website and marketing communications
• Complying with legal obligations

4. Data Retention

We retain your contact and license information as long as you have an active relationship with EventGuard. If you request deletion, we will remove your information within 30 days, subject to legal retention requirements.

Your Log Data (EventGuard Software)

EventGuard is an on-premises solution. You control:

• How long logs are retained (configurable retention policies)
• Where logs are stored (your database, your infrastructure)
• Who has access to logs (your AD groups, your team)
• How logs are encrypted (DPAPI, your encryption keys)

EventGuard has no access to your log data. We cannot delete, modify, or view your logs. You retain full ownership and control.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences.

6. Third-Party Services

We use the following third-party services that may collect information:

• Google Analytics: Website traffic analysis (Google Privacy Policy)
• Google Search Console: Search performance monitoring
• Contact Form 7: Our contact form (data sent to our email)
• WordPress: Our website platform

These services have their own privacy policies. We do not share your personal data with third parties except as required for website operation or legal compliance.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

• HTTPS encryption on our website (TLS 1.2/1.3)
• Secure servers with firewalls and access controls
• Regular security updates and patches
• Limited employee access to customer data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain processing activities

To exercise these rights, contact us at privacy@eventguard.net.

9. GDPR & CCPA Compliance

GDPR (European Union)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal bases for processing your information include your consent, contract performance, and legitimate business interests.

CCPA (California)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect, request deletion, and opt out of "sales" of your information. We do not sell your personal information.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us.

11. International Data Transfers

Our website is hosted in the United States. If you access our site from outside the US, your information may be transferred to and processed in the US. By using our site, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. Continued use of our website or software after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Summary of Data Practices